DO NOT STORE FOOD!! We do not recommend storing food of any kind for any amount of time. Stored food can cause a number of problems associated with temperature, moisture, climate, and other conditions that may be constantly changing. Food will attract rodents and other bug infestations in your unit! Damage may occur, and these damages may spread to neighboring units around you. Patriot Storage LLC will do it's best to control any nuisances, but if it is determined that your unit/food caused an infestation of any kind you will be billed for all necessary cleanup and pest control! Upon renting with us...please give your food away to family, friends or neighbors. Or, kindly donate it to your local food pantry. No exceptions.
Pack and Stack carefully. Place items in boxes, and try to handle everything with extreme care. You are paying money to store your items so take the time to do it right. Place heavy items on the floor, and lighter items on top of them. Take care to cover your items with blankets, or tarps as needed and consider placing items on pallets. Dust and snow may blow into your unit from time to time, and this will keep your items clean when you are ready to retrieve them at a later date. Organizing your items is crucial especially if you are going to be visiting the unit frequently.
Find ways to save space. Tuck items inside of something else in order to fit more in the space. Place smaller items inside of dresser drawers, conveniently hide things inside of a washer or dryer, or place boxes inside the trunk of a car that is being stored, etc.
Keep a good inventory of what you are storing. Know what is in your unit at all times. This will help make moving in and moving out a lot easier. This also helps in the unfortunate event of theft, vandalism, fire, or thunderstorm. Taking pictures of stored items is certainly a good idea.
Insure your items if needed. If you are storing expensive items, it is a good idea to contact your insurance company. They may be able to offer you special or temporary insurance to cover your items while being stored in a unit. Patriot Storage LLC does not offer unit insurance on anything stored in/on the premises.
Use a good lock. A better lock will keep your items safer. Make sure it is actually locked when leaving by giving it a tug before you leave. Make sure you know where your keys are, and make sure you know who may have access to your keys at all times. Patriot Storage LLC is not in charge of or liable for anyone that may enter your locked unit with or without authorization.
Be Safe. When entering the facility, make sure you have enough room to maneuver vehicles, trailers, or large moving trucks around the buildings and other people that may be at the site. Before backing any item, vehicle or trailer into a unit or stall get out and make sure it is going to fit. Measure a door frame before you attempt to back thru it. This also includes the height of the unit. Make sure your stuff will clear the overhead of the door as well. No unit modifications of any kind are permitted.
Watch out for snow. Be safe when entering the site if conditions are slick. Patriot Storage LLC will make every attempt to keep the site clear of snow, but it is a good idea to maintain the 2' directly in front of your unit.
If you see something odd or suspicious REPORT IT!! This may be a quick phone call or email to management, or to the Police if necessary.
How do I rent a unit? Reserve one, or multiple units online anytime, anywhere. This can be done on your PC, tablet or phone. It's simple and easy to use. Or...call us and book over the phone or in person. Look on our website for location and site maps, as well as other pertinent information.
Who can rent a unit? All tenants must be at least 18 years of age. We may also require some information such as name, address, date of birth, phone number, email address, driver's license number, etc. Information can be securely entered on our website or in person when you fill out the application paperwork. We do allow businesses to rent space from us.
What units are available? Click on the "Rent A Unit" Tab on our website to see available listings. Or, call or email us with availability questions. We do keep a running wait list, so if you let us know what you are looking for we can inform you when something becomes open.
How can I pay? We prefer online credit/debit payments, and also accept cash or checks. Need to mail a payment? Please send your payment to: PATRIOT STORAGE LLC, 1180 E. STATE HWY 153, KRONENWETTER, WI 54455. Please refer to the lease agreement on the signature page for more information.
Are there late fees? Yes. We will add fees for payments that come in late. Pay your bill when it is due. You may ask your credit card company or bank to make automatic payments for you each month to ensure that you are never late. We also have lock cutting fees. Please refer to the lease agreement on the signature page for more information.
Why do I have to pay a $30 Setup / Admin fee to move in? This is a one time charge at sign-up which covers our website and facility technology costs. We are always on the lookout to create a more streamline experience for our tenants.
How long can I rent a unit? You can rent a unit month to month for as long as you need. There is no long term contract, but the minimum time allowable to rent is 1 month. If you vacate early, there is no pro-rated reimbursement in place. If you leave your unit early, but plan on coming back before the end of the month, please notify us so we don't rent the unit out to someone else. If you leave your lock in place, this avoids a lot of confusion.
Can I rent a unit and pay for several months in advance? Yes. You may wish to rent a unit for 6 months, 12 months, etc. We will accept multiple payments for several months at any time or even before you move in. You will be given a credit for the amount you paid, and then you will be sent a payment reminder once your balance is about to run out.
How many units do I need? What size do I need? Please call or click on the "Storage Calculator" Tab on top of the website.
Do you have a trash dumpster? No. We are not responsible for your trash. Please take all of your items with you when you leave and dispose of them properly.
I lost my keys. Now what? Contact us. Once you provide identification to us that you are indeed the owner of the unit, we will cut the lock and charge you a lock cutting fee. You may also contact a locksmith, but they must also have authorization from management before they provide their service to the unit. Under no circumstances are you or a locksmith allowed to cut a lock without managements authorization.
Do you offer insurance? No. We will not insure any item stored in or on the premises. Contact your own personal insurance company or agent to see if they can offer you renter's insurance to cover your items while they are being stored.
Can we store food? No. No food storage is allowed at any time for any reason. Please give it to friends or family, or donate it to a local food pantry.
